Welcome to San Stefanos (NW Corfu) > Where to stay

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YANNIS26:

--- Quote from: tonyco1 on July 20, 2010, 01:11:04 AM ---Ahhhhh!! Thanks Lilly - - I needed that!!
Gav - get back in the queue!!

Rod - we are sending you a curry!! (and a pair of sunbeds of your own - get your own umbrella though!!).

I think we've done the pools to death now!!

--- End quote ---
Hi Tony
I agree with you when you say a lot of the negative comments are done tongue in cheek as the above posting.The ones I would like to see stop are the really nasty ones and don't kid yourself they do exist.
This will be my last posting on the subject so let us all get back to singing the praises of our San Stefanos and if you have cause for complaint do what Lesley says and take it to the source.
Yammas
Yannis

stockjockey:
Shellbell, by all means post comments positive and negative about places you have stayed and eaten etc, however the person that posted the rottweiler comment hasn't actually stayed in the Delfino.  I am glad I challenged the comment, even if it was meant tongue in cheek, when reading the post it certainly doesn't read that way.  I would ask forum members to consider when posting comments, that we live and work here and comments like that are just not called for.  We are under constant scrutiny for 6 months and aim to please all our guests, but anyone working with the public will know this is not possible.  Before posting personal comments about someone, please consider the impact it will have on them and their feelings.  I have seen other derogatory comments on other websites about people that live and work in the area, as well as this forum.  Ask yourself this, how would you feel if comments like that were posted on a very public forum, even though you are not named, everyone where you live and work knows the comments are about you?

Jimbo:
stockjockey - professionals have to take criticism. I'm a professional writer, which means everything I do is fair game for critics of all flavours. If it's accurate, fair enough.

Unlike politicians, we don't really get a right of reply. In forty years I've only once complained about a review, when Marina Warner said something on Radio 3 which was factually inaccurate. Hell, I've had a three page attack on one of my screenplays in the Sunday Telegraph magazine (which I must say enhanced my career profile!). I've had the front page of the Mirror. Nowadays we have self-appointed bloggers filling the web with misreadings and personal agendas.

The Mango Bar has stairs which go up to what looks from the beach like an upper bar terrace. I only go halfway up before I was accosted by the bar staff. I then saw a notice at the TOP of the stairs saying that access to the pool bar was only for residents. A more intelligent place for the notice would be at the BOTTOM of the stairs, to avoid embarrassment. Ok - that's a criticism. It's true, and a quick look at the stairs by those permitted will substantiate it. Doing a citizens' arrest on innocent climbers of the stairs does not exactly enhance the image of Delphino Blu.

The key point is that if someone has a bad experience they are entitled to report it truthfully. If it's not truthful, it's a libel. If there are lessons to be learned from adverse comments then all one can do is to assess their worth, take action, and move on. In this case, move the bloody sign!

stockjockey:
Jimbo, lets not digress from the subject.  If you read my original comment the point i'm trying to make is that the lady that posted the criticism has never actually stayed at the Delfino, but yet she is advising people not to book there,  Why, because she was advised that you cannot cut through the hotel to get to the beach and the pool bar and pool are for residents only and claim she was chased of the premises by a rude Brit, rottweiler.  Like I said, I know the receptionist very well, I find it very hard to believe that she would have been as rude to this lady as is being made out.  If that was the case, she wouldn't last in the job very long.  She has worked there for the last 5 summers.  There is nothing wrong with constructive criticism.  However, the comments that were made were personal and totally unnecessary and are on a public forum for the world to see.  Like I said before, the Delfino receptionist is very well known, liked and respected through out the village.  No thought was given from the lady who made the comments about the receptionist's humiliation.

Jimbo:
Sorry - totally disagree. If that was her perception she's entitled to say it.

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