Change of flight times - Thomson

[anniefuff]

Friends of ours flew with Germania to Greece this year and had nothing but praise for them .


They felt they were a lot better  than Thomsons and on board service much superior .

[Pally88]

we are flying with germania from Norwich in Aug    .does anyone know if you can pre-book seats ?

[swedebasher]

@Pally...assume you are booked with Thomson, so you can book seats.See here for info;http://www.thomson.co.uk/editorial/extras/select-your-seat.html

[catgirl]

We are having a long argument re deposit refund after our flight was changed from 6.00 to 14.25 which is a time we would never have booked due to late arrival at hotel. So far all Thomson's have offered  us is to waive the £50 admin fee to change holidays.

[Jules]

Have just checked there terms and conditions and it does state 12 hours for flight time changes to get a refund (think I have read it right). As some are saying even 6 or 8 hours can be a major alteration especially if they move the flight to a later time . Maybe Thomsons should look at each individual case without any promise.

[Jimbo]

You're right. They describe a change of flight time of up to 12 hours as not a major change.

I think that's excessive. Suppose one is dependent upon public transport: a 12 hour change could easily make it impossible to get there and back.

The Doncaster flights have now changed from 06:00 to 14:10/40 - which is a pain in the bum.

Add to that the new web-site. Absolutely dreadful. Beyond dreadful.

 

[Jules]

I agree about the new website not to mention there advert on the television as well

[Rover]

Having just used the new website, I agree with Jimbo. It is poor to say the least.

[Jules]

Not a very good site when previously you could see much more when making your choices

[Lesley]

So flight changes terms and conditions haven't changed then since I left many moons ago, a recent update going through though is flight delays which would mean a flight is not delayed unless its over 5 hours for compensation wise.  If I can find link will post.  Basically means you can't claim under new EC directives for airlines or even get a stale sandwich and a drink upto 5 hours......

[Lesley]

Re Flight delays worth a read for information

http://www.thisismoney.co.uk/money/holidays/article-2531934/compensation-air-passengers-unless-flight-delayed-five-hours.html

[Dupnica]

We are having a long argument re deposit refund after our flight was changed from 6.00 to 14.25 which is a time we would never have booked due to late arrival at hotel. So far all Thomson's have offered  us is to waive the £50 admin fee to change holidays.

I don't see the problem,our flight is at that time of the morning and I'd love it if they changed it to 14.25.You would have a good nights sleep
before you go and arrive in time to have a shower,unpack and go out for a meal,perfect.

[debra]

I'm glad Jimbo mentioned the website - thought maybe just me - but it is terrible - totally offputting - can't be bothered.

[Jimbo]

The old site is still available. I'll post a direct link tomorrow. HolidayHypermarket.com has so far not been massacred.

Dupnica - I don't mind getting up early. I do mind hanging about for hours before leaving on the return flight. I also don't like driving home from the airport very late because you have to add two hours body clock fatigue because of the time change. Previous Doncaster flights have left between 06:00 and 08:45, which is fine; 14:40 is not great for us.

[Karen]

We much prefer to go early morning, as you miss traffic problems when traveling to airport in early hours of the morning.  Agree with you all about the Thomson website, can't see all your choices as before!