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Selecting seats! Plus other issues with Thomson

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Jacksi:
Still not heard back from Thomsons re the luggage allowance even though I rang them early this morning - I will be onto them again in the morning!! 

Jacksi:
And again no response from Thomsons re the luggage allowance.  I rang them this morning again, told didn't think I could have a refund but Manager would be in contact with me before end of day.  I tried again around 4ish to be told (girl was getting rude now) the manager had tried to ring me back yesterday and today but my phone was engaged!!! 

So at the moment we have apparently 25 kgs of luggage each but each suitcase can only weigh 23 kgs max so it's beginning to look like I have paid £56 (that I didn't need to) for an extra 3kgs of luggage each!! 

I will be onto them again tomorrow!!! 

Gordonc:
We had no probs booking our seats, probably about 8 weeks before travel. Luggage allowance from Edinburgh this year also cut 15kgs. Rather than pay Thomson any more money for what is simply a means of getting more money out of us, we decided just use the excellent laundry in the village, great service.

LouiseB:
If anyone who needs to get through to Thomson has Facebook they have a page and this was the only way I got any answer re issues I had with my booking. On average they responded within an hr of me posting a comment

Waspman:
We've had this issue of hold luggage weights with Thomson before.

In the past if you flew from the same airport, on the same flight, same day, same transfer bus, you will have different hold luggage weights dependent on which hotel/apartment you are staying at in Agios (San) Stefanos, for example Barras Apartments may have a 15kg allowance, whereas The Nafsika may have a 20kg allowance

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