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Selecting seats! Plus other issues with Thomson

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Jacksi:
It's only 60 days until we go so it's less than the 90 days.  I will keep you informed what happens. 

It did let me do the API but not book the seats.

Jacksi:
Rung Thomson this morning, they booked the seats for me over the telephone, luckily I had remembered the ones i wanted to book.

They are getting back to me regarding the luggage weight, they said they have to contact the airline but as yet they have not got back to me and I rang them this morning just after 9 am and it is now lunchtime!!!

Tredegar Boy:
I looked at booking our seats as we did last year just after the 90 day mark but all the extra leg room seats were taken for the both the outward and inward journey's. That being the case I'll just take my chances when I check-in on-line and get the seats allocated.

One thing....... our original booking was for a 5.30am flight. That is now showing as 5am on their website but I haven't had notification of the change. Lucky I checked really though a 30 minute change wouldn't have been a problem I suppose.

I hate airlines I do....

teambunny:
Jacksi, Thompson have recently changed the allowance from 20kgs to 15kgs for new bookings that's  probably what's confused them. I'm dreading what they'll do with our booking as I'm flying over separately 5 days early. We've told them this twice but I've still had to book an outbound seat with my name on it as we'd paid for extra legroom. I think I'll phone again and remind them just before I go. 

Jacksi:

--- Quote from: teambunny on June 11, 2014, 06:35:13 PM ---Jacksi, Thompson have recently changed the allowance from 20kgs to 15kgs for new bookings that's  probably what's confused them. I'm dreading what they'll do with our booking as I'm flying over separately 5 days early. We've told them this twice but I've still had to book an outbound seat with my name on it as we'd paid for extra legroom. I think I'll phone again and remind them just before I go. 


--- End quote ---

Are you going on your own for 5 days staying at Tereza? Did you already book a package?  Sounds complicated so from my experience of Thomson this year they are going to struggle to get it right!!  Keep us informed.

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