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Jimbo:

The airlines appear to be going over the top on this. So - for peace of mind - I suggest going along with it.

Earlier this year the Thomson's API web page would not accept the booking reference, despite several attempts. The same thing happened yesterday. I then phoned. 28 minutes of awful music-on-hold later and I eventually got through to a bored young woman who simply repeated parrot fashion that it was a requirement. Why, I then asked, was it the case that:

* This information was not requested on the flight/holiday booking form?
* The requirement was a tiny paragraph at the bottom of the acknowledgement email?
* The web form was at best unreliable, and mostly unusable?
* I appeared to be charged 10p per minute for listening to second-rate pop music?

She did not have an answer to any of these questions. I then laboriously read out the details, which she eventually seemed to get right.

This situation is ridiculous, and I intend to raise it with Thomsons, and also with Baroness Ludford. If this is information is vital it should be made easy for people to supply it.

sharris:
we registered our details prior to holiday in May.....whilst at check-in at Birmingham Airport, we mentioned it to the girl on the desk......she said it makes no difference whatsoever to check in whether passports are registered or not.........that may have changed by now i guess but.........

we still do it..just to be on the safe side even if it appears to be irrelevant....

Sarah H

Jimbo:
sharris - You seem to be quite right. They are probably doing nothing with this information, and causing people unnecessary worry.

I will do my best!

don:
http://www.direct.gov.uk/en/TravelAndTransport/Foreigntravel/AirTravel/DG_176737


British MisGovernment MisInformation service info !

Jimbo:
Yes - that's full of "mays" etc and really doesn't make it at all clear!

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