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Where to eat out in San Stefanos? / Re: Delfino Blu.................
« on: September 09, 2013, 05:11:15 PM »
Amended review - comments pls. I have tweaked it to remove any possible reason for them for them to pull it.
I have eaten at the Delfino Blu several times in 2008/9 and have always really liked it and had good food and service.
I suggested to my parents that we eat there during our stay this year as for one reason or another they had never got round to eating there and quite fancied giving it a try especially after we had said how lovely it was.
My husband went to book a table during the day for 10 of us and was instructed by Kostas to deal with one of the waiters who would take all the details. The waiter (who shall remain nameless…) then proceeded to pull faces and sigh and make out like it was a massive inconvenience to accommodate us and eventually said he would do it.
We turned up at 8pm that night to be told that it was too windy to sit outside and had no tables free indoors so they had cancelled our table!! Well, let’s just say that they were told in no uncertain terms that it was not too windy and we wanted them to sort the table sharpish!!
We were told to go to the pool bar to wait whilst they arranged the table and so we did. However, the bartender couldn’t have had less personality or looked more fed up…..he was completely miserable to the point that we actually left the bar without waiting for our drinks and just waited near our table.
Eventually the table is ready and the same waiter who took the booking is our waiter – rude, condescending and disdainful come to mind when thinking of his behaviour throughout the meal – the food was good (although we did have to send some fries back as they were cold) but I could tell that nobody was really enjoying the meal because of how we had been treated. The waiter must have overheard some of our less than happy comments because at the end of the meal he bought us free drinks and plates of fruit – but the damage was done.
By the time we left we were really annoyed and I now feel that if you are not staying at the hotel then you are not always treated particularly well.
I have eaten at some of the best hotels in the world (Savoy in London, George Cinq in Paris and the Danieli, Venice to name but three) and although I wasn’t staying in the hotel, I was treated with nothing but courtesy and respect. Maybe the Delfino Blu should take note that tonight’s diners could be next year’s hotel guests……?
I have eaten at the Delfino Blu several times in 2008/9 and have always really liked it and had good food and service.
I suggested to my parents that we eat there during our stay this year as for one reason or another they had never got round to eating there and quite fancied giving it a try especially after we had said how lovely it was.
My husband went to book a table during the day for 10 of us and was instructed by Kostas to deal with one of the waiters who would take all the details. The waiter (who shall remain nameless…) then proceeded to pull faces and sigh and make out like it was a massive inconvenience to accommodate us and eventually said he would do it.
We turned up at 8pm that night to be told that it was too windy to sit outside and had no tables free indoors so they had cancelled our table!! Well, let’s just say that they were told in no uncertain terms that it was not too windy and we wanted them to sort the table sharpish!!
We were told to go to the pool bar to wait whilst they arranged the table and so we did. However, the bartender couldn’t have had less personality or looked more fed up…..he was completely miserable to the point that we actually left the bar without waiting for our drinks and just waited near our table.
Eventually the table is ready and the same waiter who took the booking is our waiter – rude, condescending and disdainful come to mind when thinking of his behaviour throughout the meal – the food was good (although we did have to send some fries back as they were cold) but I could tell that nobody was really enjoying the meal because of how we had been treated. The waiter must have overheard some of our less than happy comments because at the end of the meal he bought us free drinks and plates of fruit – but the damage was done.
By the time we left we were really annoyed and I now feel that if you are not staying at the hotel then you are not always treated particularly well.
I have eaten at some of the best hotels in the world (Savoy in London, George Cinq in Paris and the Danieli, Venice to name but three) and although I wasn’t staying in the hotel, I was treated with nothing but courtesy and respect. Maybe the Delfino Blu should take note that tonight’s diners could be next year’s hotel guests……?
