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Author Topic: XL  (Read 11787 times)

Offline snappy cathy

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XL
« on: May 03, 2009, 02:01:18 AM »
Have at last got a refund, got a cheque this morning.
More spends for this September ;D

                    Cathy  8)
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don

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Re: XL
« Reply #1 on: May 03, 2009, 02:55:43 AM »
Chuffed for you Cathy! You and Robert have a great time with it!  :o
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zoe

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Re: XL
« Reply #2 on: May 03, 2009, 07:00:43 PM »
also got my money back last week didnt think  we would get it back
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Offline tonyco1

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Re: XL
« Reply #3 on: May 04, 2009, 04:52:35 AM »
Quote from: snappy cathy on May 03, 2009, 02:01:18 AM
Have at last got a refund, got a cheque this morning.
More spends for this September ;D

                    Cathy  8)
Lucky-you!! well done - almost a miracle these days!!
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Happy Days in Agios Stefanos, Avliotes, Corfu!! TonyCo1

Offline Jules

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Re: XL
« Reply #4 on: May 04, 2009, 11:54:08 PM »
Happy ending for you all. Glad its worked out for you to get your money back :)
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Offline strogs

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Re: XL
« Reply #5 on: May 05, 2009, 11:43:31 AM »
What took so long.  I got my refund before Christmas
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zoe

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Re: XL
« Reply #6 on: May 05, 2009, 01:31:02 PM »
i wish i could tell you that we put our clain in a week after they went bust and in the end i had to phone up all the time to get them to do something only got it when i told them we would be phoning bbc watchdog then we had the money put in bank
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Offline Jules

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Re: XL
« Reply #7 on: May 05, 2009, 03:08:17 PM »
One of my friends still hasn't got her money back. They keep asking for copies of stuff she has sent countless times. Maybe the Watchdog thing woukd work for her.
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Offline snappy cathy

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Re: XL
« Reply #8 on: May 05, 2009, 05:25:22 PM »
Don't know why it took so long, got a letter to say they needed more information, i e-mailed them that they had all receipts and then i phoned them and they said Oh yes we have now got all the information and a cheque will be sent out!!!!
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zoe

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Re: XL
« Reply #9 on: May 05, 2009, 05:31:48 PM »
i think they thought people would give up if they kept coming up with things  i was told the same but didnt give up and got money back it was only the deposit but they told me some people were waiting for the full amount
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Offline strogs

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Re: XL
« Reply #10 on: May 05, 2009, 07:24:14 PM »
I must of pestered them more than you - I know what you mean though, I sent stuff countless times.  They even asked for the tickets - what part of 2009 holiday didn't they understand. 
Never mind at least it had a happy ending cos now we are coming back to San Stef instead of Rhodes yeepee  8 weeks on Friday
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Offline lisak123

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Re: XL
« Reply #11 on: May 05, 2009, 08:41:21 PM »
still waiting for 800 pound from the xl saga, i fly to ss in 9 days hope it gets sorted before i go
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zoe

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Re: XL
« Reply #12 on: May 05, 2009, 10:57:48 PM »
we would of been going back to stegna in rhodes so something good has come out of this
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Offline Jules

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Re: XL
« Reply #13 on: May 06, 2009, 12:31:31 AM »
Quote from: zoe on May 05, 2009, 10:57:48 PM
we would of been going back to stegna in rhodes so something good has come out of this
They say all things happen for a reason - :)
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Offline tonyco1

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Re: XL
« Reply #14 on: May 06, 2009, 02:48:10 AM »
Quote from: JULES T on May 06, 2009, 12:31:31 AM
Quote from: zoe on May 05, 2009, 10:57:48 PM
we would of been going back to stegna in rhodes so something good has come out of this
They say all things happen for a reason - :)
The reason is XL was badly run - financially speaking!!
and now - it's X-heLL for some Customers!!
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